General Sessions
2:00pm – 2:45pm

Opening General Session

Location: Smith Ballroom at Morris Inn
Hard Pivot: The New Model for Dining Services

In the wake of the COVID-19 pandemic, foodservice is forever changed. Operators from across noncommercial share their experiences with adapting amid a global crisis and how they’re positioning their teams for the future.


Associate Vice President – Business Services
Northeastern University

Executive Director of Food & Nutrition Services
MD Anderson Cancer Center, Houston

Senior Director of School Food Operations
Chef Ann Foundation

Back of House Manager
Pennswood Village

Presented By:
Apex Order Pickup Solutions
4Noncommercial Segments